Wig.com Returns: The Ultimate Guide to Hassle-Free Shopping
Wig.com Returns: The Ultimate Guide to Hassle-Free Shopping
At wig.com, we understand that finding the perfect wig can be a journey. That's why we offer a comprehensive returns policy that gives you peace of mind while you shop.
Benefits of Wig.com Returns
- 30-Day No-Risk Guarantee: Return any unused wig within 30 days for a full refund.
- Free Return Shipping: We cover the cost of return shipping for all eligible items.
- Easy Online Return Process: Simply follow the instructions on our website to initiate a return.
| Returnable Items | Non-Returnable Items |
|---|---|
| Unused wigs in original packaging | Wigs that have been used, altered, or damaged |
| Accessories (e.g., hair clips, brushes) | Clearance or sale items |
| Gift cards | Custom-ordered wigs |
How to Return a Wig
Step 1: Contact Customer Service
Contact our friendly customer service team at (800) 283-2429 or via email at [email protected] to initiate a return.
Step 2: Obtain a Return Authorization Number (RAN)
Customer service will provide you with a RAN and instructions on how to package and return your wig.
Step 3: Package the Wig
Carefully place the unused wig in its original packaging. Include the RAN on the outside of the package.
Step 4: Ship the Wig
Send the package to the address provided by customer service. We recommend using a trackable shipping method.
Case Studies
Customer Story 1: "wig.com Returns Made My Wig Shopping Stress-Free"
"I was hesitant to order a wig online, but wig.com's 30-Day No-Risk Guarantee gave me the confidence to try it out. I ordered three different wigs and ended up returning two of them without any hassle. The process was so easy, and I felt reassured knowing I could get my money back if I didn't love them." - Sarah, satisfied customer
Customer Story 2: "I Saved Money with wig.com Returns"
"I've ordered several wigs from wig.com over the years, and their free return shipping has saved me a lot of money. I've been able to try different styles and lengths without worrying about the cost of returning the ones I don't like." - Jane, repeat customer
| Yelp Reviews | 4.9 out of 5 based on over 10,000 reviews |
| Trustpilot Reviews | 4.8 out of 5 based on over 5,000 reviews |
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